ZOLL emsCharts NOW 14.0

June 17, 2025

Important! Before installing ZOLL emsCharts NOW version 14.0, please read the following list of new features, functionality, and bug fixes and the current known issues. Learn more about ZOLL emsCharts NOW by starting with the application Overview.

Watch this video for an overview of what's new in NOW 14.0.

Tap images below to enlarge.

This section includes new features, functionality, and bug fixes.

Attachments

NOW 14.0 will respect the configuration for attachment categories.

Configuration: Service / Command Fac. > Code Tables > Chart Attachment Categories

Add Actions

The following Actions have been added to NOW 14.0:

  • Assessments

  • Blood Product Administration

  • Critical Care

  • Ventricular Assist Device

Data Validations

NEMSIS State Schematron Rules for the following state's have been added to NOW 14.0:

Note: Additional state support and overall functionality will be added to emsCharts NOW over the coming months.

  • Connecticut

  • Florida

  • Louisiana

  • Minnesota

  • Pennsylvania

  • South Carolina

  • Tennessee

  • Wisconsin

CAD import

We fixed an issue where certain fields were not displaying properly when imported from a CAD record.

Chart upload

A new process has been implemented in NOW 14.0 to aid in uploading delinquent charts to the web. When a user logs into the NOW application, any charts existing on that device for more than 12 hours that were created by a different user than the one logging in, will be automatically uploaded to the web.

Patient Demographics

A new 'Sex' field is available for documentation on the Patient Demographics page. The value selected in the Sex field will automatically set the same value in the Gender field, however the Gender field value can be selected independently of the Sex field.

This section contains known issues for emsCharts NOW 14.0.

Procedure Defaults

There are three Procedure Defaults items currently not working in emsCharts NOW. Setting a default value for these items will not populate that value in the PCR:

  • 'Lead Change' field for Cardiac Procedures

  • 'Verification' field for Intubation Procedures

  • All defaults for Ventilator Procedures

Configuration: Command Facility > Code Tables >

  • Procedure Defaults - Adolescent (12-18)

  • Procedure Defaults - Adult (18+)

  • Procedure Defaults - Child (2-12)

  • Procedure Defaults - Infant (<2)

Past Medical History

Only “Basic” and “ICD/NEMSIS Basic” configurations for Surgical History Layout are currently supported.

Actions and Quick Action Buttons

Actions and associated Quick Actions available for Critical Care Staffing level will not be displayed.

Chart locking

Services requiring any of the following will need to upload charts to Web for completion:

  • Data validations outside of the currently supported validations:

    • NEMSIS national rules

    • User-defined rules for:

      • Quick Pick (Required fields)

      • Patient Demographics (Required fields)

  • NEMSIS state schematron support outside of the currently supported states:

    • Colorado

    • Connecticut

    • Florida

    • Louisiana

    • Maryland

    • Minnesota

    • New Jersey

    • North Dakota

    • Pennsylvania

    • South Carolina

    • Tennessee

    • Texas

    • Wisconsin

  • Special Reports

Custom Assessments

The generated comments for custom Assessments in Web may not fully generate on uploaded charts.

Data validation error messages

  • NEMSIS validation warning links may not behave as expected (ex: accurate routing to the proper page).

    Note: Validation warnings are not required for chart locking.

  • NEMSIS schematron and user-defined validation errors will only be present on the Complete page, and are not displayed in-line in the application.

  • Links for NEMSIS schematron and user-defined validation errors for Timeline entries will return the user to the top-level Timeline view.